COVID-19 Updates
4/19/2020 Update
********In order to receive timely communication from Marina Bay Dental, please call or text us with both your email and cell phone number to 617-479-8080*********
To our dear patients,
I hope you are enjoying this beautiful Sunday. I want to let you know that our team at Marina Bay Dental is thinking about you and sending you our best wishes. It’s hard to believe this is our 5th week of treating only emergency patients in our practice. Day by day, we will overcome this together.
For this week, I would like to share with you a video of me demonstrating proper handwashing. So much has been said about the paramount importance of handwashing on staying healthy, but I haven’t seen much guidance on how to do so. I hope this helps!
Dr. Chong’s Handwashing Video
If you’d like to print a page of instructions to remind you of the handwashing steps, use this link https://washyourlyrics.com. You can put in the title and artist of your favorite song and it will create your own handwashing poster set to the lyrics!
I wish you and your family patience, good humor, good health, and much love in the weeks ahead. We’ve got this!
Sincerely,
Dr. Jenny Chong
4/9/2020 Update
We hope you are staying safe, healthy, and finding ways to make the most of this time at home.
I would like to assure you that although dental offices have been instructed to remain closed until May 4th.
If you have a clear dental emergency (pain, trauma, facial swelling, gum swelling, broken tooth), please call the office at 617-479-8080 for directions on how to reach Dr. Chong.
If you do not have a dental emergency, please leave a message and we will contact you as soon as we are able. You can also text your non-urgent dental questions to 617-479-8080, but please know that texting is the same as leaving a voicemail and is only checked on a limited basis.
Rescheduling or scheduling appointments: please text or leave a voicemail at 617-479-8080 with your:
*Name
*Date of birth
*Best days of the week and times of day to schedule your new appointment (ie, “I am most available on Tuesdays and Thursdays between 9am-12pm”).
We will schedule you using your criteria and contact you to confirm.
Online scheduling is now available, 24 hours day! Please click “Schedule Now” button below or use the “Schedule Online” button our website www.marinabaydental.com
Choose the type of appointment you need, preferred provider, and see the list of available times. Once you’ve selected an appointment, you’ll get an email letting you know your appointment request has been submitted. Someone in our office will then review your appointment request. If the appointment is available, you will receive a confirmation. If the appointment is no longer available, then we will reach out to you to reschedule.
I know that because of the temporary office closure, finding an appointment time will be challenging. We are currently scheduling into July. We will manage, we are all in this together!
Please take the best care of yourselves and of one another. We look forward to seeing you again.
Warmest regards, Dr. Jenny Chong
3/24/2020 Update
We hope you are staying healthy and safe and finding ways to make the most of this time at home.
I would like to assure you that we are still here and able to take care of your dental emergencies on a limited schedule. Dentists are “essential service providers” under Governor Baker’s closure order and we are here for you. The Massachusettes Dental Society has asked offices to remain closed until April 6, but that is likely to be extended.
If you have a clear dental emergency (pain, trauma, facial swelling, gum swelling, broken teeth), please call the office at 617-479-8080 for directions on how to reach Dr. Chong. Otherwise, please leave a message and we will contact you as soon as we are able. You can also text your dental concerns to 617-479-8080, but please know that is the same as leaving a voicemail and is checked on a limited basis.
To schedule or reschedule an appointment, please leave a voicemail with your name, date of birth, and best days of the week and times of day to schedule your new appointment (ie, “I am most available on Tuesdays and Thursdays between 9am-12pm”).
Online scheduling is now available! You can now book an appointment any time, from any device.
Follow the link below or find the online scheduling tool on our website, under the Home tab. Choose the type of appointment you need, preferred provider, and see the list of available times. Once you’ve selected an appointment, you’ll get an email letting you know your appointment request has been submitted, and then another email when the appointment has been confirmed.
I hope that helps, stay well!
We look forward to seeing you again.
Warmest regards,
Dr. Jenny Chong
3/16/2020 Update
As our community grapples with the public health crisis, there is a new development.
The Massachusettes Dental Society has now recommended that all Massachusettes dental offices close for the next three weeks, from March 17-April 6, 2020. Over the next week, we will reach out to patients who have appointments that have to be rescheduled. We will also be setting up an online system to help you reschedule your appointments with ease.
In the meantime, we will still have a limited presence in the office. We will be checking voicemail, texts, and emails a couple of times a day. When you communicate with us, please be clear with your:
- Name
- Date of birth
- Phone number to reach you at
- Date of the appointment you would like to reschedule
- When you are most available for an appointment, ie. “Tuesday and Thursdays after 2PM”
I am still available to you if you have a clear dental emergency. Please call the office at 617-479-8080 and listen to the entire message for directions on how to reach me. Please DO NOT text emergencies to 617-479-8080.
For non-urgent matters, please communicate with us by phone, text, or email and we will respond as quickly as we are able. Please take good care of yourself and others.
Best wishes,
Dr. Jenny Chong
